FAQ

Welcome to the official Zenless Zone Zero FAQ — your quick-access hub for tips, answers, and guidance! Whether you’re stepping into New Eridu for the first time or you’re already a veteran Proxy, this section covers everything from Agent recruitment to gameplay mechanics and account support.

We keep this section updated with fresh guides, how-tos, and solutions to make your missions smoother. Can’t find what you’re looking for? No problem — our support team is ready to assist anytime!

Zenless Zone Zero is constantly expanding — with new Agents, Hollow zones, and city events rolling out regularly. That means our FAQ grows right alongside the Game! Check back often for updated strategies and insider tips. Your questions help shape the experience for the entire community — thanks for being part of the action!

How do I start playing Zenless Zone Zero?

Getting started is easy! Download the Game, create your Proxy profile, and begin your first mission. You’ll receive a starter pack and a tutorial that walks you through combat basics, Agent summoning, exploration, and upgrades. Plus, the community is full of players ready to help you along the way!

How can I unlock new Agents?

You can recruit Agents via banner pulls, event rewards, daily login bonuses, and seasonal challenges. Some rare operatives are time-limited — watch for announcements so you don’t miss your chance!

I can’t log in — what should I do?

Don’t worry — we’ll help you get back in! Contact our support team through the website or email. Provide your username, platform, and any details you remember. We’ll verify your info and restore access to your account quickly and securely.

Does Zenless Zone Zero get regular updates?

Absolutely! We push frequent updates — adding new districts, Agents, gear, events, and system improvements. Whether you’re into story content or PvP challenges, there’s always something new to explore. Follow our news feed for the latest patch notes.

Can I enjoy the Game without spending money?

Yes! All core missions, events, and features are free to play. Optional purchases can speed up progress or add cosmetics, but they’re never required to enjoy the full adventure or reach endgame content.

How do I contact support?

Need help or want to share feedback? Reach out anytime via our contact form or email us at [email protected]. We respond quickly and value all player input to make the Game even better.

How can I join events?

Just tap the event icons on your home screen to view current and upcoming activities. Follow the prompts to participate and earn rewards. Many events are open to all levels, so jump in and have fun!

Can I play with friends or join a crew?

Definitely! Add friends, join or create a crew, and team up for co-op battles, Hollow boss fights, and special events. Zenless Zone Zero is built for teamwork — take on challenges together and share the rewards!